CGU / CGV · Terms of Service

Terms of Service

Last updated / Mise à jour : Mars / March 2026 — Terms of Use, Terms of Sale & Refund Policy.

1. About Hexanion Signal

Hexanion ("we", "us", "our") operates the Signal platform — a cyber threat intelligence SaaS providing automated exposure profiling, retroactive threat hunting (Threat Brief), real-time monitoring, and alerting. These terms govern your use of Signal and form a legally binding agreement between you and Hexanion (SASU, France).

By creating an account or purchasing a subscription, you accept these terms in full.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter contracts on behalf of yourself or your organisation.

3. Acceptable Use

You may only use Signal to scan and monitor domains and infrastructure that you own or have explicit written authorisation to test. You agree not to:

  • Submit domains belonging to third parties without authorisation.
  • Use the platform to conduct, facilitate, or plan any illegal activity.
  • Attempt to reverse-engineer, scrape, or circumvent the platform's security controls.
  • Resell, sublicense, or share access to your account with third parties.
  • Use the service in a way that disrupts or overloads our infrastructure.

We reserve the right to suspend or permanently ban any account that violates these rules, with or without prior notice.

4. Free Tier

We offer a free tier that includes domain discovery and a preview of your exposure profile. Access to full Threat Threat Brief results, real-time monitoring, and alerting requires a paid Signal subscription.

5. Payments and Merchant of Record

All payments, subscription billing, tax calculation, invoicing, and financial compliance are handled exclusively by our Merchant of Record, Lemon Squeezy (Lemon Squeezy LLC). When you purchase a Signal subscription, Lemon Squeezy acts as the seller of record.

By purchasing a subscription, you also agree to Lemon Squeezy's Terms of Service.

Hexanion does not store or process your payment card information.

6. Cancellation and Refund Policy

In plain language:

  • You can cancel your subscription at any time from your account settings.
  • Your access continues until the end of the current billing period.
  • We do not issue refunds for partial months or unused time remaining in a billing period.

If you believe you were billed in error, contact us at support@hexanion.fr within 7 days of the charge.

7. Service Availability

We aim for high availability but do not guarantee uninterrupted access. We are not liable for temporary outages or interruptions caused by factors outside our control.

8. Data and Scan Results

Scan results are provided for informational and defensive purposes only. They represent a point-in-time assessment. You are solely responsible for any actions you take based on Signal results. Hexanion is not liable for damages arising from reliance on incomplete or inaccurate data.

9. Intellectual Property

The Signal platform, including its algorithms, UI, and brand, is the exclusive property of Hexanion. Your scan data and submitted domains remain yours. By using the service, you grant us a limited licence to process that data solely to provide the service.

10. Disclaimer of Warranties

The service is provided "as is" and "as available". We make no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of the service or its outputs.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Hexanion's total liability shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

12. Governing Law

These terms are governed by French law. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of France, unless mandatory consumer protection law in your country of residence requires otherwise.

13. Changes to These Terms

We will notify you by email at least 14 days before material changes take effect. Continued use of the service after the effective date constitutes acceptance of the revised terms.

14. Contact

Questions about these terms? Email us at support@hexanion.fr.